About Refunds

What is the 'refund policy' for items returned?
We endeavor to initiate your refunds within 3-5 business days from the date of receipt of the Product returned.

How will I get my money back in case of a refund approved?
If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited back to your bank / credit card account, via NEFT/RTGS transaction initiated by us (The Peripheral Store).

How will I get refund in case of 'COD' - Cash On Delivery, option?
If you have paid for the order using Cash on Delivery option, then the requisite amounts shall be refunded to your bank account via NEFT/RTGS.
Please note that you shall be completely responsible for providing correct bank details and we shall not be responsible if wrong information has been provided to us.

When can I expect the amount to reflect back in my account, after refund initiated?
The refund time is subject to the transaction and processing time taken by the banks. You will be notified when refund has been initiated by us, with transaction reference number. In case of any refund discrepancies, we may request you to share with us your bank statement.

I still have some question(s). What are my options?
Please contact us with your questions, and as always we will be glad to answer.
Phone: +91-80-42114781 (Mon-Sat,10AM-8PM).
Email: support@theperipheralstore.in