How do I fix my laptop battery issue?

1. Battery Report:

Press “Windows” key search “CMD” right Click → Run as Administrator

Use the below following Steps and commands

→ Step 1.

For windows 7 - powercfg /batteryreport.

For Windows 10 – powercfg /energy, it takes 60 seconds to complete.

→ Step 2.

Report will be saved in your C:\WINDOWS\system32\energy-report.html folder in the form of html.

→ Step 3.

Open the file and compare the battery design capacity & full charge Capacity.
  • At 100% of the battery charge, If Design capacity and last full capacity are almost same, you need to Figure out the background power consuming application.
  • If last full charge is half of design capacity, your battery backup time will be half of initial backup time.

2. Battery not charging:

  • Go to manufacturer website to download and install the latest BIOS.
  • Reboot your Laptop and try again, if not fixed go to the next step.

  • #ISSUE 1: Power Drain

    1. Shut down your Laptop.
    2. Keep your battery in (and remove AC adapter), attempt to turn on the computer by holding down the power button for 30 seconds. This should not turn on your laptop instead it will drain out all the residual charges in your battery.
    3. Now, remove the battery (if the battery is not detachable, skip this step please).
    4. Again, attempt to turn on the Laptop (AC adapter was not plugged in) by holding down the power button for 30 seconds. This should not turn on your laptop either but drain the rest of the charges in laptop.
    5. Plug the battery and AC Adapter in, and now turn on your laptop. The battery will begin charging.
    6. Download Power Management tools from manufacturer website and update battery settings and start optimizing your battery performance.
  • #ISSUE 2: Plugged in, not charging

    1. Open the Device Manager by searching for it or right-clicking the Start button and selecting Device Manager.
    2. Click batteries on the list to expand it and you should see two items: Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery.
    3. Right-click on each item and choose Uninstall device. Yes, you are uninstalling your laptop battery drivers, but don't worry because it will automatically be re-installed when you restart your laptop.
    4. Shut down your laptop.
    5. Unplug the power cable from your laptop.
    6. If your laptop has a removable battery, remove it.
    7. Put the battery back in if you’ve removed it.
    8. Plug battery back in your laptop, Then power on your Laptop.
    9. Click the battery icon in the system tray and you should see that your laptop is plugged in and charging.


  • sharath

    Very Useful instruction thank you very much

  • Abdul

    This information is really helpful. Looking forward for few more stuff like this.

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